Hello E-Gamer,

Please provide us a Tracert by following this format below

How to do a Tracert and to include the screen shot in the post

* Press the Start button
* Select RUN and type CMD at the text box
* At the command Prompt (eg. C:windows), type this Tracert 123.242.200.100
* Please also include this Tracert www.e-games.com.ph
* Wait for the test to be finished then make a screen shot by pressing the PRTSCRN
* Open your MSpaint Application, Press Edit then select Paste or just simply press CTRL+V
* Save it, Select JPG at the File type by pressing the pull down menu on the save pop up window
* Upload the file on a free hosting site like imageshack or photobucket
* to include the Screen in your post press the IMG tag at the ADD BBC tags
thats on the right side of the Evenlope Icon, A small pop up window will show up
and will ask you to paste the link of the uploaded screen shot.


Follow the rest of the format below.

ISP/Broadband:
Location:
Tracert Result:


Thanks!

TGM sira po globe broadband d2 sa amin Leyte Area ako since april 24,2009 nung friday hanngang ngayun mabagal ang net at di makapasok sa ran sabi ng taga globe network system restoration daw ginawa nila sa Mindanao at Visayas kaya affected ang lugar namin mag 6 days na ganito i hope nxt day ok na.

please help me po ASAP..computer shop po kc to..tanx in advance!

ISP/Broadband: globe broadband
Location: Marikina
Tracert Result:

binabago ko lang poh ang image ko kasi nag change kami ng modem.
plss pakiaaus naman poh..
malapit na 1 month na lagi ganito
lagi nlang dc
wala na tuloy level na nagawa

ISP/Broadband: Globe Broadband
Location: Cavite
Tracert Result:

ISP/Broadband: Globe Broadband
Location: CaLoocan
Tracert Result:

Okay, try kong ipabigay-alam sa kinatataasan tungkol sa problemang ito. Daming timeout ah. O_o

ISP : Globe Broadband
Location : Batangas

http://img16.imageshack.us/img16/3051/tracern.jpg

ISP/Broadband:Globe Broadband
Location:Koronadal City
Tracert Result:

http://img14.imageshack.us/img14/9244/10772608.jpg

Globe broadband
Antipolo

Broadband : Globe broadband

Location: Marikina

Result:




PAKI AYOS NMN PLS! ILANG ARAW NA YAN GANYAN.

pawala wala connection sa site nyo panu makakaplvl ng maayos nyan.paki gawan nmn paraan. tanx

ISP/Broadband: Globe Broadband
Location: Pasig City
Tracert Result:

ISP/Broadband: Globe Broadband
Location: Bacoor, Cavite
Tracert Result:





pakiayos nmn oh...

kailan ba maaus ang problema na to?

hays nga naman oh pakiaaus naman ASAP

mag 3 weeks na ako na lagi disconnected

hindi nga aabot ng 5 minutes after i logged in

DC na agad amfs naman talaga.

lagi pawala wala ang connection sa site T_T

Ano bang nangyari sa Globe? Okay, ipakita ko ulit sa kanila na bakit ganyan pa rin yung connection ninyo.

ISP/Broadband: Globe Broadband
Location: Pasig City
Tracert Result:



eto pala yung nirereklamo ko..sana maayos na :)

ISP/Broadband:GLOBE
Location:MAKATI CITY
Tracert Result:http://img10.imageshack.us/img10/9784/tracertp.jpg

GMs Please make a fast attention on our problem with our connection, walang 1minute Disconnected na Lagi almost 1 month ng ganito, hindi nman ganito dati pansin ko simula nun nagka new MAP PTZ and PRISON nde na kami maka connect..ito ung tracert result, please paki gawan ng paraan, we already called GLOBE on this pero wala daw problema sa connection nila..PLEASE PAY ATTENTION AND ACTION!!!!! sayang naman un character and EP n ginastos nmin if mag STOP kmi ng dahil lang sa problemang ito..PLEASE!!!



ISP/Broadband: GLOBE
Location: TONDO MANILA
Tracert Result:

http://img4.imageshack.us/img4/4654/tracerta.jpg[code][/code]

Please nman ayusin nyo na ito nag file n din ako ng ticket sa helpdesk pero wala pa ding action..please paki ayos...

ISP/Broadband: GLOBE Broadband
Location: TONDO MANILA
Tracert Result:

http://img4.imageshack.us/img4/4654/tracerta.jpg

ISP/Broadband: Globe
Location:quezon city
Tracert Result:

ISP/Broadband: Globe Broadband
Location: Taytay Rizal
Tracert Result:

what's next?

tapos ma post tracert ano na?

waiting.....?

Kala ko ba partners kayo ng globe bat connection nyo at ng globe sira?

Malamang may service disruption, interconnection error (o anumang nangyayari na WTF sa loob na kailangan ng paliwanag). Anyway, kailangan nang matingnan ng mga TGM kung bakit at kailangan nang masagot. Ayokong mangyari na naman yung tulad sa Digitel.

FM pakisama na itong test ko...

ISP: Globe Broadband
Location: Cavite
Problem Description: Frequent disconnection at random time. Di naman lag once connected. Interval ng disconnection is 5 - 10 mins after logging in. Minsan every 1hr (after mag start ng BTG during weekends).







sana magawan kaagad ng paraan. I'm sure connection between globe and e-games ang my problem kc other sites, on line games wala problem.

hays naku naman
mag 1 month na talaga lagi nalng dc..mga TGM`s anu na ba ang nangyari bat ganito hindi na yata ma solve ang problemang to?
huhuhuhuhuh

ISP : GLOBE
Location : Batangas

paki check nga...haysss lagi dc ausin nio yan ^__^

http://img10.imageshack.us/img10/3284/tracertx.jpg

isp:globe dsl
location : paranaque
tracert:

pki ayus naman mga sir nde kami makapag pa lvl d2 sa shop lagi dc kaka log in plang dc na agad..!

TGM FOLLOW UP NMAN SA PROBLEMA..DI B K U N AALARAMA DAMI PLAYERS NYO MAY PROBLEM BETWEEN GLOBE HAYS NAMAN UTANG NA LOOB ACTION!!!!!!!!!!!!!!!!!!!!!!!!

tingnan ninyo eto ang trcert ko napakabilis pero di makalaro ng kahit isang minuto dc agad
mabuti pa sa saudi ok palagi. globe user din ako dito sa pinas maibabalik ba ang ultimo ko sayan ano ba naman ito wala ako makita maganda responsed tungkotl sa globe user palit na kaya kayo ng partner

PAKI AUZ NMN LAGI AKO DC EH....KAKAINIS NDI PA NGA NAG BBTG DC NA....


ISP/BROADBAND:GLOBEBROADBAND
LOCATION: APALIT, PAMPANGA
TRACERT RESULT:

Hello Guys,

Thank you for submitting your tracerts, I have collected all Tracerts posted at this thread and forwarded it to our IT department for a check, may I suggest that you do the same and submit your tracerts to your respective ISP.


Good Afternoon

Nag submit na ako ng trace route sa ISP ko. In fact pinuntahan na rin ako ng Tech support ng ISP ko (Globe), nag conduct sila ng series of test, even resetting my connection to their main servers. The problem is lahat ng test nila pasado EXCEPT connection ko papunta sa e-Games. Kaya sabi ng tech support sa e-Games na ang may problema.

Sana magawa the soonest time possible, nakakapagod at magastos mag palevel at alam kong alam ninyo yan. Ang sa amin lang naman eh masulit ung gastos at pagod namin.

Hello PO mga GM,


Please help me nman po grabe loggggg samin, Brgy. Manggahan Pasig City lang kami, d ako maka pg palevel for 3 weeks n, nsasayang ultima ko. Globe ung DSL lines nmin. Help naman po mga GM.

I have already communicated with our DSL provider, they are doing thier jobs nman eh, sna mkatulong din po kau mga IDOL, meron po ako results nung Tracert pero d ko alam i insert, kya transfer ko n lng sa word tpos paste ko n lng po dto.

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\MiguelARR>tracert e-games.com.ph

Tracing route to e-games.com.ph [123.242.200.100]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms dsldevice.domain.name [192.168.1.1]
3 48 ms 47 ms 47 ms 112.198.134.1
4 46 ms 45 ms 45 ms 222.127.223.130
5 47 ms 47 ms 45 ms 120.28.0.185
6 46 ms 45 ms 47 ms 120.28.0.6
7 47 ms 47 ms 45 ms 120.28.0.150
8 51 ms 47 ms 47 ms 123.242.207.217
9 * * * Request timed out.
10 * * 23 ms staging.e-games.com.ph [123.242.200.100]

Trace complete.

C:\Documents and Settings\MiguelARR>tracert e-games.com.ph

Tracing route to e-games.com.ph [123.242.200.100]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms dsldevice.domain.name [192.168.1.1]
3 22 ms 22 ms 22 ms 112.198.134.1
4 22 ms 22 ms 23 ms 222.127.223.130
5 23 ms 23 ms 22 ms 120.28.0.185
6 22 ms 22 ms 22 ms 120.28.0.6
7 23 ms 22 ms 23 ms 120.28.0.150
8 23 ms 23 ms 22 ms 123.242.207.217
9 23 ms 22 ms 23 ms 123.242.207.245
10 23 ms 23 ms 22 ms staging.e-games.com.ph [123.242.200.100]

Trace complete.

C:\Documents and Settings\MiguelARR>tracert e-games.com.ph

Tracing route to e-games.com.ph [123.242.200.100]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms dsldevice.domain.name [192.168.1.1]
3 22 ms 22 ms 21 ms 112.198.134.1
4 21 ms 22 ms 23 ms 222.127.223.130
5 22 ms 22 ms 22 ms 120.28.0.185
6 22 ms 22 ms 22 ms 120.28.0.6
7 22 ms 22 ms 23 ms 120.28.0.150
8 23 ms 23 ms 22 ms 123.242.207.217
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * 23 ms staging.e-games.com.ph [123.242.200.100]

Trace complete.

C:\Documents and Settings\MiguelARR>tracert e-games.com.ph

Tracing route to e-games.com.ph [123.242.200.100]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms dsldevice.domain.name [192.168.1.1]
3 22 ms 22 ms 22 ms 112.198.134.1
4 22 ms 21 ms 22 ms 222.127.223.130
5 * 22 ms 22 ms 120.28.0.185
6 22 ms 22 ms 22 ms 120.28.0.6
7 22 ms 22 ms 21 ms 120.28.0.150
8 22 ms 22 ms 23 ms 123.242.207.217
9 22 ms 22 ms 22 ms 123.242.207.245
10 26 ms 23 ms 23 ms staging.e-games.com.ph [123.242.200.100]

Trace complete.

C:\Documents and Settings\MiguelARR>tracert e-games.com.ph

Tracing route to e-games.com.ph [123.242.200.100]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms dsldevice.domain.name [192.168.1.1]
3 22 ms 22 ms 22 ms 112.198.134.1
4 21 ms 24 ms 22 ms 222.127.223.130
5 22 ms 21 ms 22 ms 120.28.0.185
6 22 ms 23 ms 22 ms 120.28.0.6
7 22 ms 22 ms 22 ms 120.28.0.150
8 256 ms 287 ms 284 ms 123.242.207.217
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * 47 ms staging.e-games.com.ph [123.242.200.100]




Ayan po ung mga results. Sna po makatulong yan mga results to make our connections to your site much better mga IDOL.




jhojo
MP Brawler ALamat

Ayusin nio na toh...araw araw na ako nag ppost eh ^^

ISP : GLobe Broadband
Location : Batangas

http://img39.imageshack.us/img39/7263/tracert2.png

anu mga sir kelan nyo maayus ito nagpunta na dito mga tech ng globe wala naman problema kundi sa inyo lang nanggagaling ang problema,halata naman e lhat ng online games d2 maayos sa inyo lang hinde kaya ayusin nyo na nasasayang oras at mga ultima namin!!!!!

sa e-games talaga may problema... hindi sa globe. kasi lahat ng site napapasok agad ng mabilis...

sa ping ng e-games walang reply na dumadating

laging request timed out

putek!!!!

ISP/BROADBAND: GLOBE BROADBAND
LOCATION: CALAMBA LAGUNA
TRACERT RESULT:

isp/broadband : globe
location: limay bataan
tracert result:

ISP/Broadband: Globe Broadband
Location: CAVITE

ISP: GLOBE BROADBAND
LOCATION: PAGBILAO, QUEZON
TRACERT RESULT:

http://img30.imageshack.us/img30/7246/tracertm.jpg




DI MKA CONNECT..
MKA CONNECT MAN SOBRANG LAG NAMAN AT LAGING DC..

ISP/Broadband: Globe Broadband
Location: Floodway, Taytay Rizal
Tracert Result:




Mula nung dinawn-load ko ung bagong client, hindi na poh ako makapasok sa ran.... ung dati ko nmang installer nkakapasok nman, kaya lang nagreformat kami ng pc kya hindi ko sya narecover, kaya nagdownload ulit ako ng panibago, mula nun hindi na poh ako makapasok nageerror pagdating sa loading sa loob.....
thank you poh sna po matapos na ang problemang ito.... marami po gustong maglaro dito sa floodway.....

ISP: Globe Broadband
Location: Laguna

ISP/Broadband: GLobe
Location: Norzagaray, Bulacan
Tracert Result: